North America Managed Services Market Size, Growth, and Forecast | 2035

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The significant growth within the North American managed services sector is not being captured uniformly; a detailed analysis of the North America Managed Services Market Growth Share by Company reveals a clear and decisive pattern where providers with deep expertise in cloud and cybersecurity are seizing a disproportionate share of new market value. The companies experiencing the most significant growth are those that have successfully positioned themselves as strategic partners for their clients' digital transformation and security initiatives. The primary winners are the Managed Security Service Providers (MSSPs) and the cloud-focused MSPs. The growth in the MSSP segment is explosive, driven by the escalating and ever-evolving cybersecurity threat landscape and the severe global shortage of skilled security professionals. Companies that can offer a comprehensive, 24/7 managed security service, including Security Operations Center (SOC) as a service, are capturing a huge share of new IT spending as businesses of all sizes prioritize the protection of their digital assets.

In parallel to the dominance of security, a massive portion of the growth share is being captured by the MSPs who specialize in managing public cloud environments. As more and more businesses migrate their workloads to hyperscale platforms like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud, the need for specialized expertise to manage the complexity, cost, and security of these environments has skyrocketed. MSPs who have built deep practices around these cloud platforms are capturing an outsized share of the market's growth. Their growth is a direct function of their ability to help clients navigate the complexities of the cloud, from initial migration and architecture design to ongoing cost optimization and governance. These "born-in-the-cloud" or cloud-focused MSPs are growing at a much faster rate than the traditional MSPs who are still primarily focused on managing on-premises infrastructure.

While the cloud and security specialists capture the highest growth rates, the large, traditional global system integrators and IT outsourcing giants continue to capture a large share of the absolute dollar growth by winning massive, multi-year contracts that bundle traditional managed services with new digital capabilities. Their growth is driven by their ability to manage large, complex, hybrid IT estates for their Fortune 500 clients. The overall picture of growth share is therefore a multi-layered story: the MSSPs are winning the critical security battle, the cloud MSPs are winning the transformative cloud battle, and the global giants are winning the large-scale, integrated outsourcing battle, all contributing to a dynamic and rapidly evolving market.

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